IT & communications solutions for hospitality
SCG: Boosting occupancy and guest experience
Hospitality is a constant balancing act between front and back of house. Unlike other businesses, customer needs and operational back-office processes are equally critical, with connectivity a key resource required by both. Partnering with SCG for your telecoms means you don’t have to make that choice, and can improve operational efficiency across your whole hotel.
Unlock the full potential of WiFi
We go beyond ensuring uninterrupted wireless connectivity across your hotel for guests and staff. With the full control we provide, you can prioritise bandwidth and usage across different areas of your hotel, ensure legal use to avoid liability, capture impactful marketing data, and deploy WiFi as a potential revenue stream.
Ensure readiness for Martyn’s Law
Martyn’s Law requires that hotels deliver a consistent level of security preparedness for better protection of the public. Our Emergency Response Solution enables you to broadcast emergency alerts in the event of a terrorist threat. Offered alongside our Evonex Cloud Telephony System, it ensures your premises are safe, secure and compliant.
Benefit from an all-in-one solutions provider
We go beyond ensuring uninterrupted wireless connectivity across your hotel for guests and staff. With the full control we provide, you can prioritise bandwidth and usage across different areas of your hotel, ensure legal use to avoid liability, capture impactful marketing data, and deploy WiFi as a potential revenue stream.
As a service provider in a hotel, customer service and care are our top priorities – and SCG delivers this to the absolute highest standard. From start to finish, the professionalism of the team has been exceptional. From my initial meeting with Will and Nicola, to the discussions with the project manager Andi, through to the delivery by Shayne, Will, Ginge, Mark, and Michael, the entire process was seamless.
Nothing was ever too much trouble, and every question or curiosity was answered clearly. The work was precise, and considering the size of the operation, any disturbance was minimal – so minimal that you wouldn’t have known they were here. Before leaving site, the team provided excellent training on the system, ensuring everything was up and running and that we fully understood how to use the phones and system.
I could not recommend SCG and their team more highly. They are truly a great company, and customer satisfaction is clearly their number one priority.
Danesfield House Hotel
Case Study: Apollo Hotels
Apollo Hotels, a 125 bed independent hotel in Basingstoke had broadband connection issues which affected every area of business. Read how SCG’s Service Protect helped the Hotel benefit greatly.
Service Assurance
We understand that unified communications are vital in the hospitality sector. We offer the very best applications to keep your staff and customers connected. We believe in offering the best products and the highest level of support with Service Protect which, in the event of an issue arising, allows us to take on those important conversations with your suppliers and leaves you free to serve your customers.
Hosted Cloud Telephony
Significantly reduce costs and improve communications with voice and data solutions hosted in the cloud.
On Premise Telephony
Improve your service with powerful phone systems located on your premises, using both traditional and IP technology.