Maintaining customer loyalty is crucial to the growth of any business. It provides a reliable source of revenue and upselling opportunities. Studies show that the power of brand loyalty is increasing, with 62% of previous customers more likely to purchase from their existing providers again, potentially at a higher cost (Cheetah Digital). By listening to […]
Even the simplest business model relies on multiple connections. It can often involve reaching out to attract new prospects, communicating with stakeholders to move them to the point of sale, and then coordinating delivery of your product or service. Your ability to grow your business through these connections relies on the communications solutions you use, […]
The awareness of absenteeism in the workplace is growing, especially after the pandemic shone more of a spotlight on physical and mental health. However, is there a bigger threat to productivity and the employee experience, which still largely goes unseen beneath the surface? The greater of two evils Presenteeism occurs when staff are physically present […]
Are you tired of losing business to your competitors? It could be due to your online reach. Today, 90% of local searches are performed online. With 76% of those searches resulting in action within the next 24 hours, having a strong online presence is imperative in widening your customer reach and communication. There are so […]
Our focus for 2022 is to support you on your journey to being and doing more of what you want more of. Being more productive, creating more value, influencing a wider audience to sell to and ultimately.. being more successful.. whatever that means to you. Our methodology is simple and it is based on one key fact – our attention is limited and therefore the bandwidth that […]
If you’re reading this article or have been on our social media in the previous weeks you may have noticed a change in the way Southern Communication looks. With the release of our new logo to a complete website facelift – we are thrilled to be evolving and constantly developing as a business! At Southern […]