Our Product Director for Mobile, Ian Boyce, explains what Mobile Device Management is, and why it’s important for every business utilising mobile devices. Why Mobile Device Management? Developments in mobile technology, combined with changes in work patterns following COVID, have resulted in more businesses embracing remote working and deploying mobile devices to employees. However, as […]
Have you enabled Two-Factor authentication (2FA) on your LinkedIn account yet? A rising trend has seen malicious hackers enabling 2FA on accounts they have breached, which is completely avoidable by simply turning on the 2FA feature in LinkedIn. Some key LinkedIn user security tips: LinkedIn appears to offer both app-based 2FA and SMS-based 2FA. Check […]
Maintaining customer loyalty is crucial to the growth of any business. It provides a reliable source of revenue and upselling opportunities. Studies show that the power of brand loyalty is increasing, with 62% of previous customers more likely to purchase from their existing providers again, potentially at a higher cost (Cheetah Digital). By listening to […]
Even the simplest business model relies on multiple connections. It can often involve reaching out to attract new prospects, communicating with stakeholders to move them to the point of sale, and then coordinating delivery of your product or service. Your ability to grow your business through these connections relies on the communications solutions you use, […]
IDEAFEST is an annual event designed to encourage entrepreneurial spirit, where students submit their best business ideas with the chance to win prizes and mentoring. Taking place on 26th April 2023 and marking its 10th anniversary, the event culminated in all applicants from across the Business School and the University of Reading being whittled down […]
Although all of us have our own unique way of answering the phone, it goes without saying that ‘hello’ is a universal option. However, it wasn’t the first choice. As communication rapidly progressed from the birth of the telephone, amongst those advances is an oft-forgotten precursor to ‘hello’. This lost phrase provides insight into how […]
Mobile technology is far from new, and people have been adopting this mode of communication for personal and business use for many years. The main benefit is the flexibility to work and communicate remotely at any time. Mobile technology has faced increased demand for faster connectivity, clearer voice, and even video with ever-growing video conferencing […]
Communication is the backbone of your business, and your telephony system is a critical part of that infrastructure. In addition to fulfilling your current requirements, you need to know that it’s robust enough to provide both continuous operation and the bandwidth to adapt as your organisation evolves. While developing Evonex, our Cloud telephony solution, we […]
The national stop sell on 5th September 2023 is less than seven months away, meaning that now is the time to act to ensure you are not handcuffed to the wrong service provider; the standard like for like migration services on these exchanges will end. Stop sell is the status given to an exchange once […]