VoIP Services Powered by Evonex
Replace outdated phone lines with Evonex, SCG’s fully managed Cloud telephony platform, designed to keep your teams connected wherever they work. Evonex delivers flexible, resilient and feature-rich business communications that support continuity, efficiency and modern ways of working.
Whether you’re moving from a traditional phone system or preparing for the UK’s PSTN switch-off, Evonex provides a modern communications platform with expert support throughout deployment and beyond.
What is VoIP?
VoIP (Voice over Internet Protocol) enables calls to be made and received over an internet connection rather than traditional telephone lines.
Through Evonex, your business communications are delivered through a fully managed Cloud platform, enabling employees to stay connected from the office, home or on the move using desk phones, laptops, mobile devices or Microsoft Teams.
Why Businesses Choose VoIP
Lowers communication costs
Supports hybrid working
Scales as your organisation grows
Improves call handling and visibility
Connects communication tools and applications
Replaces legacy phone services
The Key Benefits of VoIP Services
Reduce Costs: Reduce line rental and maintenance costs through a Cloud-based communications platform.
Scale as You Grow: Add users, locations and services as business requirements change.
Support Hybrid Working: Keep employees connected across office, home and remote environments.
Improve Customer Experience: Use intelligent call routing, automated call handling and reporting to improve responsiveness and service quality.
Connect Business Applications: Integrate telephony with Microsoft Teams and business applications to streamline communication and workflows.
Support Business Continuity: Evonex supports business continuity through resilient Cloud telephony design, including failover, multi-device access and features that help maintain communication during disruptions.
VoIP vs Traditional Phone Systems
Operating Costs
VoIP: Lower ongoing costs.
Traditional: Higher line rental and maintenance costs.
Flexibility
VoIP: Supports working from multiple locations.
Traditional: Primarily office based.
Scalability
VoIP: Add users and services quickly.
Traditional: Physical changes often required.
Key Feature
VoIP: Integrated communication and reporting capabilities.
Traditional: Limited functionality in comparison.
Business Continuity
VoIP: Resilience and failover options available.
Traditional: Greater reliance on physical infrastructure.
Operating Costs
VoIP: Managed through the Cloud.
Traditional: On-site maintenance commonly required.
As organisations move away from legacy phone networks, Evonex provides a flexible communications platform that supports growth, hybrid working and multi-site operations without traditional on-premise telephony infrastructure.
Evonex: What’s Included?
Hosted Cloud Telephony
Flexible Cloud-based calling with enterprise-grade functionality.
Microsoft Teams Integration
Evonex integrates with Microsoft Teams, enabling organisations to combine collaboration tools with full telephony functionality within a single, unified communication environment.
Intelligent Call Handling
Improve efficiency and customer experience through automated routing, reporting and call management capabilities.
Multi-Device Access
Manage calls, messaging and presence consistently across desktop, mobile and browser environments.
Business-Grade Connectivity
Support call quality and service performance with business-grade connectivity solutions.
VoiceSafe Protection
Help protect your organisation from the financial impact of fraudulent calls through VoiceSafe protection.
Our VoIP Deployment Process
1. Discovery: Assess your current environment and communication requirements.
2. Design: Recommend a solution aligned to your users, locations and objectives.
3. Implementation: Manage migration, number porting and configuration.
4. Ongoing Support: Provide support, optimisation and service guidance throughout the lifecycle.
Ready to Upgrade Your Business Phone System?
Modernise your communications with Evonex, SCG’s fully managed Cloud telephony platform.
FAQs
Yes. Existing business numbers can generally be transferred through a number porting process.
Yes. It provides access to advanced communication capabilities without the cost and complexity of traditional phone systems.
Many existing devices can be adapted, although dedicated IP phones and softphone applications typically provide the best experience.
Yes. VoIP is widely used across the UK and forms part of the migration away from traditional analogue services.
A stable, reliable connection is important for maintaining call quality and user experience.
Evonex supports business continuity through resilient Cloud telephony design, including failover, multi-device access and features that help maintain communication during disruptions.