As the UK’s transition away from traditional telephony continues, businesses need more flexible and cost-effective ways to manage communications. SIP trunking is one of the most popular alternatives to ISDN and traditional phone lines, helping organisations modernise telephony without replacing existing systems. But what exactly is SIP trunking, how does it work and who benefits […]
Business telecoms systems are a frequent target for fraudsters. While cyber attacks often dominate the headlines, telecoms fraud continues to cost organisations thousands of pounds every year through unauthorised calls, compromised phone systems and account takeovers. The good news is that many telecoms fraud attacks follow recognisable patterns. By understanding the warning signs and putting […]
Businesses need communication systems that support hybrid working, improve collaboration and help teams stay connected wherever they are. As organisations move away from legacy telephony technologies and adopt more flexible ways of working, hosted telephony has become one of the most popular approaches to business communications. But what exactly is hosted telephony, how does it […]
Construction sites have evolved significantly in recent years. A modern construction site is now powered by digital tools, real-time reporting, and cloud-based systems, as opposed to the paper schematics sprawled on a table and clipboards we would see in past years. Mobile devices continue to play a key role and have become essential to keeping […]
Choosing the right communication system is a business-critical decision. With the UK’s ISDN switch off now well underway, organisations are increasingly moving to internet-based telephony solutions. Two terms you’ll come across often are SIP and VoIP. They’re often used interchangeably, but they’re not the same thing. We’ll break down the key differences between SIP and […]
Internet telephony isn’t the new option anymore. For modern businesses, it’s the default option. If your phone system still runs on copper lines and ageing hardware, it’s probably doing more than just looking old. It’s slowing things down, limiting how your team works, and quietly costing more than it should. This blog will cover what […]
With the Big Switch Off already limiting businesses yet to upgrade, more than ever are moving to Cloud telephony and experiencing its many benefits. When speaking to those making the jump, the number one comment we hear is, ‘we don’t want our phones to go down if our internet goes down too’. This is a […]
Although all of us have our own unique way of answering the phone, it goes without saying that ‘hello’ is a universal option. However, it wasn’t the first choice. As communication rapidly progressed from the birth of the telephone, amongst those advances is an oft-forgotten precursor to ‘hello’. This lost phrase provides insight into how […]
Mobile technology is far from new, and people have been adopting this mode of communication for personal and business use for many years. The main benefit is the flexibility to work and communicate remotely at any time. Mobile technology has faced increased demand for faster connectivity, clearer voice, and even video with ever-growing video conferencing […]
Communication is the backbone of your business, and your telephony system is a critical part of that infrastructure. In addition to fulfilling your current requirements, you need to know that it’s robust enough to provide both continuous operation and the bandwidth to adapt as your organisation evolves. While developing Evonex, our Cloud telephony solution, we […]
For those who aren’t aware of the Big Switch Off yet, what exactly is it and what point have we reached so far?
In 2018, Openreach (BT) announced a huge technological change that will affect almost everything that plugs into a traditional telephone socket.
