Cyber security risk management has become a critical priority for businesses of all sizes. With rising threats such as phishing attacks, ransomware, and data breaches, organisations must actively identify, assess, and reduce cyber risks to protect their data, reputation, and operations. Although you might not be able to prepare for these events, cyber security is […]
As organisations evolve, so must their infrastructure. Basic connectivity is no longer sufficient for modern businesses, with high-speed and robust performance being a necessity. However, many find themselves impacted by connectivity issues whether through their existing provider or when trying to establish a new site. These are four common problems experienced by organisations, and what […]
Evaluating new service providers within education is a very difficult and time-consuming process. With that in mind, our Education Product Specialist, Alice O’Shea, has put together some valuable insights for Trusts who are looking at procurement frameworks and tenders for VoIP (hosted telephony)/IT services. Having spent a lot of time writing and responding to tenders […]
Whether you are a small company without any IT resources, or a larger business that just needs some additional support, a Managed IT Services solution is the perfect answer: an outsourced, fully managed IT department with the ability to scale with your requirements. This form of IT support offers many benefits, including an increased level […]
Have you enabled Two-Factor Authentication (2FA) on your LinkedIn account yet? A rising trend has seen malicious hackers enabling 2FA on accounts they have breached, which is completely avoidable by simply turning on the 2FA feature in LinkedIn. Some key LinkedIn user security tips: LinkedIn appears to offer both app-based 2FA and SMS-based 2FA. Check […]
Maintaining customer loyalty is crucial to the growth of any business. It provides a reliable source of revenue and upselling opportunities. Studies show that the power of brand loyalty is increasing, with 62% of previous customers more likely to purchase from their existing providers again, potentially at a higher cost (Cheetah Digital). By listening to […]
Even the simplest business model relies on multiple connections. It can often involve reaching out to attract new prospects, communicating with stakeholders to move them to the point of sale, and then coordinating delivery of your product or service. Your ability to grow your business through these connections relies on the communications solutions you use, […]
Although all of us have our own unique way of answering the phone, it goes without saying that ‘hello’ is a universal option. However, it wasn’t the first choice. As communication rapidly progressed from the birth of the telephone, amongst those advances is an oft-forgotten precursor to ‘hello’. This lost phrase provides insight into how […]
Mobile technology is far from new, and people have been adopting this mode of communication for personal and business use for many years. The main benefit is the flexibility to work and communicate remotely at any time. Mobile technology has faced increased demand for faster connectivity, clearer voice, and even video with ever-growing video conferencing […]
Communication is the backbone of your business, and your telephony system is a critical part of that infrastructure. In addition to fulfilling your current requirements, you need to know that it’s robust enough to provide both continuous operation and the bandwidth to adapt as your organisation evolves. While developing Evonex, our Cloud telephony solution, we […]
The national stop sell on 5th September 2023 is less than seven months away, meaning that now is the time to act to ensure you are not handcuffed to the wrong service provider; the standard like for like migration services on these exchanges will end. Stop sell is the status given to an exchange once […]
Schools are responsible for the wellbeing of their pupils. Although this has always been the case, the threats to student wellbeing have become increasingly complex and are no longer solely centred around physical health and security. As the internet has grown to become an integral part of education, this responsibility has expanded to encompass online […]
